Pro-Vigil Survey: 71% of Businesses Haven’t Incorporated AI Into Physical Security – Security Sales & Integration

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More than half of the respondents in Pro-Vigil’s latest AI research endeavor are more worried about crime now than a year ago. 

SAN ANTONIO, Texas – Artificial intelligence-enabled remote video monitoring, management and crime deterrence solutions provider Pro-Vigil recently published its latest research report, named “The State of Physical Security Entering 2024.”

The fourth annual report “revealed that, despite a quarter of businesses reporting increased physical security incidents in 2023, security strategies continue to remain outdated,” according to the company announcement.

“This is especially evident when it comes to the adoption of and education in artificial intelligence (AI) as a component of physical security strategies,” the Pro-Vigil announcement says.

To better understand the physical security threats businesses are facing today, and what they’re doing to combat them, Pro-Vigil polled operations leaders across a range of industries including construction, dealerships (car/truck/boat/RV), retail, and manufacturing, among others.

Key findings from the AI-focused survey include:

Businesses Slow to Adopt AI in Security Strategies

  • While businesses reported a slight uptick in the adoption of remote video monitoring (RVM) services in 2023, 71% have not integrated AI into their security strategy. 23% don’t know if they’re using AI.
  • 29% believe AI can be a helpful tool in the fight against crime, while 57% aren’t sure.
  • Yet, 72% said they aren’t concerned about using AI.

Physical Security Incidents Impact the Bottom Line

  • 25% of respondents saw an increase in physical security incidents in 2023, close to the 28% reported in 2022 and 2021, up from just 20% in 2020.
  • 26% believe increased incidents can be attributed to a rise in local crime, while 23% say the economy is to blame.
  • 32% of businesses said they experienced project delays because of physical security incidents, with 30% reporting damage to assets.

Perceptions of Crime in the Year Ahead

  • 55% of respondents are more worried about crime than a year ago.
  • 87% predict the number of physical security incidents will increase or stay the same in 2024, with 27% believing that number will rise.

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